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  Let’s say you bought material from Weirton Steel, put it into your press and instead of making a part, it breaks. When you buy material from Weirton Steel, rest assured that your purchase includes top-notch technical service and problem-solving support. One phone call to the Technical Service Department will start the wheels in motion. We’ll come to your plant, observe your operations and find the cause of the problem. It could be our steel. It could be your press. From there we coordinate the support you need from mill operations, Analytical Services, WEIRTEC®¨ -- whatever it takes to get you up and running again.Weirton Steel’s Technical Service and Claims Departments are staffed by professionals with metallurgical and chemical backgrounds, along with decades of mill experience. Our technical development engineers travel across the country and overseas troubleshooting for our customers. In additional we have six technical service representatives -- located in Weirton, Cincinnati, Chicago and South Carolina -- who make routine visits to customer sites. These help prevent emergencies. But your Tech Service Rep will be there for those, too. We understand that you expect immediate corrective action. To find out more about Customer Assurance and Technical Service at Weirton Steel contact Dave Hudok or call 1-866-WEIRTON (1-866-934-7866).
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